Three years ago this month, Mark Zuckerberg gathered together a group of influential conservatives to defend Facebook against allegations of political bias. The company had found itself under pressure after Gizmodo reported that the editors who then worked for Facebook “routinely suppressed conservative news” from its since-abandoned Trending Topics module. It hoped that a roundtable discussion with Glenn Beck, Fox News host Dana Perino, and others would quell the growing panic that Silicon Valley liberals were stifling dissent.
Conservatives need not have worried. Nearly every time the analytics firm NewsWhip reports on the top publishers on Facebook, Fox News ranks near the top. (It fell to No. 2 for the first time this year in March, when the Daily Mail edged it out.) But among many conservatives, including many elected officials, it is now an article of faith that social networks discriminate against them.
The past year has seen multiple congressional hearings devoted to trumped-up allegations of bias against social media bias. Today the president — who recently met with Twitter CEO Jack Dorsey to complain that the company’s removal of bots had depressed his follower count — issued a new call for allegations. Makena Kelly has the story:
On Wednesday, the White House launched a new tool for people to use if they feel they’ve been wrongly censored, banned, or suspended on social media platforms like Facebook and Twitter.
“Too many Americans have seen their accounts suspended, banned, or fraudulently reported for unclear ‘violations’ of user policies,” the site reads. “No matter your views, if you suspect political bias caused such an action to be taken against you, share your story with President Trump.”
The “tool” launched by the administration is, in fact, a Typeform page, which can be set up in a few minutes by anyone. The White House’s wording is broad enough that it might inspire anyone who has ever had a bad experience on a social network to register a complaint. “SOCIAL MEDIA PLATFORMS should advance FREEDOM OF SPEECH,” the form shouts. Whether platforms might also seek to moderate hate speech or terrorism (for example) isn’t a question that makes it into the form. [Continue reading…]
If Trump actually cared about free speech and its protection by social media platforms, he could support the Santa Clara Principles — no doubt he’s never heard of them. Their declaration was announced a year ago:
The Electronic Frontier Foundation (EFF) called on Facebook, Google, and other social media companies today to publicly report how many user posts they take down, provide users with detailed explanations about takedowns, and implement appeals policies to boost accountability.
EFF, ACLU of Northern California, Center for Democracy & Technology, New America’s Open Technology Institute, and a group of academic experts and free expression advocates today released the Santa Clara Principles, a set of minimum standards for tech companies to augment and strengthen their content moderation policies. The plain language, detailed guidelines call for disclosing not just how and why platforms are removing content, but how much speech is being censored. The principles are being released in conjunction with the second edition of the Content Moderation and Removal at Scale conference. Work on the principles began during the first conference, held in Santa Clara, California, in February.
“Our goal is to ensure that enforcement of content guidelines is fair, transparent, proportional, and respectful of users’ rights,” said EFF Senior Staff Attorney Nate Cardozo. [Continue reading…]