Social media companies need to release their data to independent researchers

Social media companies need to release their data to independent researchers

Renée DiResta, Laura Edelson, Brendan Nyhan, Ethan Zuckerman write:

Social media platforms are where billions of people around the world go to connect with others, get information and make sense of the world. These companies, including Facebook, Twitter, Instagram, Tiktok and Reddit, collect vast amounts of data based on every interaction that takes place on their platforms.

And despite the fact that social media has become one of our most important public forums for speech, several of the most important platforms are controlled by a small number of people. Mark Zuckerberg controls 58% of the voting share of Meta, the parent company of both Facebook and Instagram, effectively giving him sole control of two of the largest social platforms. Now that Twitter’s board has accepted Elon Musk’s $44 billion offer to take the company private, that platform will likewise soon be under the control of a single person. All these companies have a history of sharing scant portions of data about their platforms with researchers, preventing us from understanding the impacts of social media to individuals and society. Such singular ownership of the three most powerful social media platforms makes us fear this lockdown on data sharing will continue.

After two decades of little regulation, it is time to require more transparency from social media companies.

In 2020, social media was an important mechanism for the spread of false and misleading claims about the election, and for mobilization by groups that participated in the January 6 Capitol insurrection. We have seen misinformation about COVID-19 spread widely online during the pandemic. And today, social media companies are failing to remove the Russian propaganda about the war in Ukraine that they promised to ban. Social media has become an important conduit for the spread of false information about every issue of concern to society. We don’t know what the next crisis will be, but we do know that false claims about it will circulate on these platforms.

Unfortunately, social media companies are stingy about releasing data and publishing research, especially when the findings might be unwelcome (though notable exceptions exist). The only way to understand what is happening on the platforms is for lawmakers and regulators to require social media companies to release data to independent researchers. In particular, we need access to data on the structures of social media, like platform features and algorithms, so we can better analyze how they shape the spread of information and affect user behavior. [Continue reading…]

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