Amazon counterpunch results in ‘own goal’

By | April 4, 2021

The Guardian reports:

Say what you will about the relative merits of the continued existence of Amazon, the humble online bookstore that might end up being the last company in the world at this rate, you might expect all of that accumulated wealth to afford them access to the best and brightest communications professionals in the world. The behavior of the Amazon News corporate account and of executive Dave Clark on Twitter over the past week, lashing out at prominent critics in an uncharacteristically spiteful and petty manner, calls that seemingly obvious proposition into question.

Turns out there may be a good explanation for that. The boss may have taken matters into his own hands.

As reported by Recode, Jeff Bezos, the richest man in the world, with enough money to do anything he could ever imagine besides this, appears to be behind the change in tone. And it’s not just the pugnacious style of the tweets that have a distinctly Trumpian echo, it’s also the motivation behind them: he doesn’t think the company is punching back hard enough at its critics. [Continue reading…]

Reuters reports:

Amazon has apologized to the congressman Mark Pocan, admitting to scoring an “own goal” in its initial denial of his suggestion that its drivers were sometimes forced to urinate in bottles during delivery rounds.

“We know that drivers can and do have trouble finding restrooms because of traffic or sometimes rural routes, and this has been especially the case during Covid when many public restrooms have been closed,” the company said in a blogpost.

Its admission came a week after the Wisconsin Democrat criticised Amazon’s working conditions, saying in a tweet: “Paying workers $15 [an hour] doesn’t make you a ‘progressive workplace’ when you union-bust and make workers urinate in water bottles.” [Continue reading…]

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