On June 18, 2016, one of Facebook CEO Mark Zuckerberg’s most trusted lieutenants circulated an extraordinary memo weighing the costs of the company’s relentless quest for growth.
“We connect people. Period. That’s why all the work we do in growth is justified. All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends. All of the work we do to bring more communication in. The work we will likely have to do in China some day. All of it,” VP Andrew “Boz” Bosworth wrote.
“So we connect more people,” he wrote in another section of the memo. “That can be bad if they make it negative. Maybe it costs someone a life by exposing someone to bullies.
“Maybe someone dies in a terrorist attack coordinated on our tools.”
The explosive internal memo is titled “The Ugly,” and has not been previously circulated outside the Silicon Valley social media giant. [Continue reading…]
Don’t miss the latest posts at Attention to the Unseen: Sign up for email updates.