One day last year, John Evans (not his real name) received a message from his manager at Facebook telling him he was in line for a promotion. When they met the following day, she led him down a hallway praising his performance. However, when she opened the door to a meeting room, he came face to face with members of Facebook’s secretive “rat-catching” team, led by the company’s head of investigations, Sonya Ahuja.
The interrogation was a technicality; they already knew he was guilty of leaking some innocuous information to the press. They had records of a screenshot he’d taken, links he had clicked or hovered over, and they strongly indicated they had accessed chats between him and the journalist, dating back to before he joined the company.
“It’s horrifying how much they know,” he told the Guardian, on the condition of anonymity. “You go into Facebook and it has this warm, fuzzy feeling of ‘we’re changing the world’ and ‘we care about things’. But you get on their bad side and all of a sudden you are face to face with [Facebook CEO] Mark Zuckerberg’s secret police.”
The public image of Silicon Valley’s tech giants is all colourful bicycles, ping-pong tables, beanbags and free food, but behind the cartoonish facade is a ruthless code of secrecy. They rely on a combination of Kool-Aid, digital and physical surveillance, legal threats and restricted stock units to prevent and detect intellectual property theft and other criminal activity. However, those same tools are also used to catch employees and contractors who talk publicly, even if it’s about their working conditions, misconduct or cultural challenges within the company. [Continue reading…]
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