Secretaries of state urge Musk to fix AI chatbot spreading false election info

Secretaries of state urge Musk to fix AI chatbot spreading false election info

The Washington Post reports:

Five secretaries of state plan to send an open letter to billionaire Elon Musk on Monday, urging him to “immediately implement changes” to X’s AI chatbot Grok, after it shared with millions of users false information suggesting that Kamala Harris was not eligible to appear on the 2024 presidential ballot.

The letter, spearheaded by Minnesota Secretary of State Steve Simon and signed by his counterparts Al Schmidt of Pennsylvania, Steve Hobbs of Washington, Jocelyn Benson of Michigan and Maggie Toulouse Oliver of New Mexico, urges Musk to “immediately implement changes to X’s AI search assistant, Grok, to ensure voters have accurate information in this critical election year.”

Within hours of President Biden’s announcement that he was suspending his presidential campaign on July 21, “false information on ballot deadlines produced by Grok was shared on multiple social media platforms,” the secretaries wrote.

The secretaries cited a post from Grok that circulated after Biden stepped out of the race: “The ballot deadline has passed for several states for the 2024 election,” the post read, naming nine states: Alabama, Indiana, Michigan, Minnesota, New Mexico, Ohio, Pennsylvania, Texas and Washington.

Had the deadlines passed in those states, the vice president would not have been able to replace Biden on the ballot. But the information was false. In all nine states, the ballot deadlines have not passed and upcoming ballot deadlines allow for changes to candidates.

“This latest episode is unfortunate, but it’s also an opportunity to deliver a collective warning about the need for action on behalf of America’s voters,” Simon said in a message to The Washington Post. “We are all united by the goal of ensuring that voters get accurate information — and that they seek out trusted sources for such information.”

A message to X seeking comment from Musk, who controls X, was not immediately answered.

Musk launched Grok last year as an anti-“woke” chatbot, professing to be frustrated by what he says is the liberal bias of ChatGPT. In contrast to AI tools built by OpenAI, Microsoft and Google, which are trained to carefully navigate controversial topics, Musk said he wanted Grok to be unfiltered and “answer spicy questions that are rejected by most other AI systems.”

The secretaries of state, who are the chief elections officers in their states, are objecting not to Grok’s tone but its factual inaccuracies and the sluggishness of the company’s move to correct bad information. [Continue reading…]

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