How do audiences decide what news to trust? Fairness and accuracy aren’t the only things that matter
Benjamin Toff, Sumitra Badrinathan, Camila Mont’Alverne, and Amy Ross Arguedas write: What do people really mean when they say they do not trust the news media? And what can news organizations do to restore trust where it is deserved? This week, our team of researchers at the Reuters Institute for the Study of Journalism published a new report that offers somewhat different answers than those most often focused on by journalists and other researchers (much of which we reviewed in…