How one bad CrowdStrike update crashed the world’s computers

How one bad CrowdStrike update crashed the world’s computers

Wired reports:

Only a handful of times in history has a single piece of code managed to instantly wreck computer systems worldwide. The Slammer worm of 2003Russia’s Ukraine-targeted NotPetya cyberattackNorth Korea’s self-spreading ransomware WannaCry. But the ongoing digital catastrophe that rocked the internet and IT infrastructure around the globe over the past 12 hours appears to have been triggered not by malicious code released by hackers, but by the software designed to stop them.

Two internet infrastructure disasters collided on Friday to produce disruptions around the world in airports, train systems, banks, health care organizations, hotels, television stations, and more. On Thursday night, Microsoft’s cloud platform Azure experienced a widespread outage. By Friday morning, the situation turned into a perfect storm when the security firm CrowdStrike released a flawed software update that sent Windows computers into a catastrophic reboot spiral. A Microsoft spokesperson tells WIRED that the two IT failures are unrelated.

The cause of one of those two disasters, at least, has become clear: buggy code pushed out as an update to CrowdStrike’s Falcon monitoring product, essentially an antivirus platform that runs with deep system access on “endpoints” like laptops, servers, and routers to detect malware and suspicious activity that could indicate compromise. Falcon requires permission to update itself automatically and regularly, since CrowdStrike is constantly adding detections to the system to defend against new and evolving threats. The downside of this arrangement, though, is the risk that this system, which is meant to enhance security and stability, could end up undermining it instead. [Continue reading…]

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